6 Questions to Ask a Property Sales Team at a Site Visit

Six essential questions for a property sales team during a Nairobi apartment site visit, including price, utilities and handover.

A productive apartment site visit should answer practical questions about the specific unit, surrounding area, construction evidence, total price and ownership process. The sales conversation is most useful when important answers are documented rather than left as verbal impressions.

Editorial disclosure: Nommadj is associated with Gazebo Homes Ltd. This is an educational viewing checklist; it does not certify the condition of any particular apartment or development. Reviewed 3 November 2026.

1. Which exact apartment am I viewing or reserving?

Ask for the unit number, floor, verified internal area, orientation and floor plan. For a completed apartment, compare the plan with the rooms you can actually inspect and note any variations. For an under-construction property, ask which display or sample unit—if any—corresponds to the apartment you may purchase. A view of a finished unit in another project is not evidence of Vellora Heights’ actual finish. Request a written specifications schedule showing the included fixtures and any optional upgrades. If the salesperson mentions a DSQ or balcony, identify the actual room or feature in the unit documents.

2. What should I notice about the street and access?

Ask to see the entrance and any designated parking, assess road conditions and consider pedestrian access. For South C, test practical routes toward your workplace, schools, healthcare and shopping from the specific site, not the midpoint of the neighborhood. Note nearby construction, noise and drainage and return at a different time of day if possible. If a plot is still being developed, do not enter unsafe areas. Ask the developer for a current map pin and a safe observation point. A good agent will distinguish personal observation from marketing estimates and predictions.

3. Which building services are operating or planned?

For an occupied development, ask about water storage, backup power, lifts, refuse collection, access control and maintenance records. Where possible, inspect shared facilities and ask a manager who pays for repairs. For a new project, request approved specifications and information on how proposed systems will be installed and maintained. Do not assume an advertised borehole or generator exists merely because one is common in nearby apartment buildings. Ask whether the eventual service charge will be calculated per unit, area or another method, and request the proposed budget rather than relying on a verbal estimate.

4. What legal and technical documentation can I review?

Ask the seller to identify the land parcel and provide appropriate ownership, planning and construction documents. Kenya’s NCA guidance describes project-registration obligations, while the State Department for Lands explains ownership searches. The salesperson need not interpret every legal or structural issue personally, but should be able to identify who can provide the relevant records. Arrange independent review through a property advocate, and consider an engineer or surveyor for technical matters. Do not pay simply to gain access to material documentation essential to understanding the purchase.

5. What is the complete purchase and ownership cost?

Request a dated quotation for the actual apartment, including the price currency, any deposit, payment dates, applicable taxes, legal fees, parking and utility contributions. Compare that price with a similarly specified alternative. The supplied Vellora brief gives preliminary US$55,000 and US$85,000 starting asks plus a 30-month payment period; it does not state the actual instalments or current inventory. A site visit is an appropriate time to ask about price validity and obtain the written schedule. Also discuss likely maintenance and common-area costs rather than treating the purchase price as the total cost of ownership.

6. What happens between today and handover?

Ask for the project schedule, remaining milestones, transfer method, defect-review process and the person responsible for updating customers. If construction is ongoing, note the difference between a reported milestone and a guaranteed completion date. The Vellora brief states groundbreaking occurred but does not confirm a handover date. Review the contract for delays, variation rights and refund or termination provisions with your advocate. For an existing building, ask about occupation status, outstanding repairs and current management obligations. Every buyer should know the pathway from a viewing to possession before signing a reservation.

What to take home after the viewing

Request the site pin, unit-specific plan, written quotation, list of known additional costs, official payment instructions, relevant approvals and a contact for follow-up questions. Date your photographs and notes. Keep a record of information described as confirmed, advertised, planned or not yet supplied. An attractive first visit can be followed by a second inspection or independent professional review if important questions remain open.

Questions that should trigger a pause

Be cautious when someone cannot identify the legal seller, will not provide a unit-specific price, changes bank instructions informally or demands immediate payment without the opportunity for independent legal review. This does not prove misconduct; it means material questions remain unresolved. Ask for written clarification and confirm claims through official sources rather than feeling forced to decide during the visit.

Schedule a documented viewing

Gazebo’s public Terms of Service includes site visit coordination. Contact the official team through +254 748 000 020 or Gazebo Homes to ask which project sites or finished units can currently be viewed safely and what documents will be available.

Sources and verification notes

  • NCA guidance — public source checked on 3 November 2026; publisher claims are not independently audited.
  • State Department for Lands — public source checked on 3 November 2026; publisher claims are not independently audited.
  • public Terms of Service — public source checked on 3 November 2026; publisher claims are not independently audited.
  • Gazebo Homes — public source checked on 3 November 2026; publisher claims are not independently audited.
  • Developer-supplied source: About Vellora Heights.docx (Gazebo Homes Ltd project briefing; preliminary unit mix, price and payment-period figures; latest terms require confirmation).

Disclaimer: This article is published on behalf of Gazebo Homes Ltd. Antony Wainaina, also known as Nommadj, serves as the official representative of Gazebo Homes Ltd. All real estate information, property availability, unit specifications, and pricing for 2-bedroom and 3-bedroom apartments in South C are subject to verification and official contract terms.

Author

  • ANTONY WAINAINA HEAD SHOT PHOTO

    Antony Wainaina is a business journalist, real-estate agent, content strategist and founder of Maploti. With 3 years' experience in property markets and 8 years in digital marketing, he creates research-backed market insights and investor guides. He focuses on data-driven analysis and practical advice that help local and diaspora investors navigate Kenya's property landscape.

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